Pearl Hair
Welcome to Pearl Hair, where luxury stands out in every strand. As a premier destination for high-quality hair extensions, we are dedicated to enhancing your natural beauty with our professionally crafted products. At Pearl Hair, we source only the finest materials, ensuring a luxurious feel and a flawless appearance. Our extensive range of styles, colors, and lengths is designed to empower you to express your unique identity with confidence. Discover the artistry and sophistication of Pearl Hair, and elevate your hair game to new heights.
Business Details
Contact
@pearlhairlounge
Address
252 Victoria Street, Toronto
Ontario, M5B 1V8
Opening Hours
Monday: Closed
Tuesday: Closed
Wednesday: 11:30am - 7pm
Thursday: 11:30am - 7pm
Friday: 11:30am - 7pm
Saturday: 11:30am - 4pm
Sunday: Closed
Social
Store Policies
1. Order Processing and Shipping
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Processing Time: Orders are typically processed within 1-5 business days, depending on stock availability. Business days are defined as Monday to Friday.
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Shipping Options: We offer the following shipping methods:
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Standard Shipping: Delivery within 5 business days.
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Expedited Shipping: Delivery within 1-3 business days.
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International Shipping: Delivery times vary by location, typically ranging from 7-14 business days.
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Shipping Costs: Shipping fees are calculated at checkout and are non-refundable.
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Customs and Duties: Customers are responsible for any customs duties or taxes incurred on international orders.
2. Returns and Exchanges
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Return Policy: We accept returns within 15 days of purchase. Items must be in their original condition, unopened, and unused.
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Exchange Policy: If you wish to exchange an item, please contact us within 15 days of receipt. Exchanges are subject to availability. Only items that are unused, unopened and in their original condition are eligible for exchange.
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Return Process: To initiate a return or exchange, please contact our customer service team at pearlhairlounge@gmail.com for a return authorization and further instructions.
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Non-Returnable Items: Please note that certain items, such as customized or clearance products, may be non-returnable. Products that have been opened and used are not eligible for return.
3. Payment Methods
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We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
4. Privacy Policy
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Your privacy is important to us. We collect and use personal information solely to process orders and improve customer service. We do not sell or share your information with third parties.
5. Customer Service
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For any inquiries or assistance, please contact us at pearlhairlounge@gmail.com.
6. Product Quality and Care
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We take great pride in the quality of our hair extensions. To maintain their longevity and appearance, please follow aftercare instructions.
7. Disclaimer
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While we strive for accuracy in product descriptions and images, variations may occur. We cannot guarantee that colors will appear the same on all monitors.